Who do I contact if my product was damaged? Hannah B February 08, 2021 20:52 Updated If you receive a package with a product that has been damaged during shipping, email us a photo of the damaged item to firstname.lastname@example.org or submit a request here within one week after receiving your package. Related articles Contact Customer Experience What is Your Super's satisfaction guarantee? How does the subscription work? What do I do if my order is delayed or lost? Why did I not earn points after completing an activity? Comments 0 comments Please sign in to leave a comment.